About Us - Our Story - Meet The Team - Customers Love Us
Who We Are
The DecksDirect Story
Our Story
DecksDirect was founded in 2003 for the express purpose of creating a better deck building experience for the do-it-yourselfer and the professional builder. We're a family owned and operated company in Minnesota, and we've built our team to include great people with varied industry experience. We understand the pleasures of deck living – not to mention the satisfaction that comes from building a deck your family or client will enjoy for years.
Our Mission
We are passionate about decks, it's what we do and we do it well! Whether you are a do-it-yourselfer or a seasoned professional, we hope to share our passion and knowledge with you, creating the best shopping and deck building experience possible.
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Real People, Real Service
Behind this fancy website is our team of real people who care about what we do. Our team strives to exceed your expectations by providing honest, accurate, and friendly service that you can trust. We're always looking for smart, creative people to join our team in Minneapolis. We have opportunities and career paths of all kinds. Visit our Careers Page to learn more about working at DecksDirect.
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Aaron
Customer Experience
aaron@decksdirect.com
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Andy
Customer Experience
andy@decksdirect.com
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Angelene
Web Designer
angelene@decksdirect.com
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Annie
Customer Experience
annie@decksdirect.com
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Ben
Warehouse Specialist
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Blair
Owner/Visionary
blairb@decksdirect.com
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Brent
Director of Operations
brent@decksdirect.com
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Brigid
Customer Experience
brigid@decksdirect.com
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Chris
Video Specialist
chris@decksdirect.com
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Cindy
Operations Specialist
cindy@decksdirect.com
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Courtney
Warehouse Specialist
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Craig
Photographer
craig@decksdirect.com
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Devin
SEM Specialist
devin@decksdirect.com
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Devon
Customer Experience
dlaurents@decksdirect.com
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Diane
Customer Experience
dianef@decksdirect.com
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Gary
Customer Experience
gary@decksdirect.com
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Jaclyn
Marketing Specialist
jaclyn@decksdirect.com
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Jamie
Copywriter
jamie@decksdirect.com
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Jeremy
Resolution Specialist
jeremy@decksdirect.com
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Jess
Web Developer
jfeigal@decksdirect.com
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Jessica
Assistant Buyer
jessica@decksdirect.com
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Jillian
Customer Experience
jillian@decksdirect.com
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Jose
Customer Experience
jose@decksdirect.com
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Josh B.
Accounting Specialist
josh@decksdirect.com
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Josh C.
Fulfillment Center Manager
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Josh S.
Accounting Associate
jsatre@decksdirect.com
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Justine
Accounting Specialist
justine@decksdirect.com
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Katrina
Assistant Buyer
katrina@decksdirect.com
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Khoy
Customer Experience
khoy@decksdirect.com
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Kyle C.
Marketing Director
kyle@decksdirect.com
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Kyle W.
Systems Developer
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Laura
Merchandise Manager
laura@decksdirect.com
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Lindsay E.
Merchandiser
ledwards@decksdirect.com
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Lindsay N.
Senior Merchandiser
lindsay@decksdirect.com
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Mackenzie
Inside Support Specialist
mackenzie@decksdirect.com
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Matt
Videographer
matt@decksdirect.com
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Meagan
Buyer
meagan@decksdirect.com
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Michael
Customer Experience
mschell@decksdirect.com
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Mitch
Customer Experience
mitch@decksdirect.com
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Nate
Receiving Manager
nate@decksdirect.com
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Paul
Warehouse Manager
paul@decksdirect.com
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Sara
Office Facilitator
sara@decksdirect.com
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Sitha
Customer Experience
sitha@decksdirect.com
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Stacey
Customer Experience
stacey@decksdirect.com
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Tad
Shipping Lead
tad@decksdirect.com
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Tom
Facilities Manager
tom@decksdirect.com
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Tristan
Customer Experience
tristan@decksdirect.com
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The DecksDirect Difference
This website is powered by the hardworking team of real people you see above! We have done our homework and we're available to make your unique project a reality. Our team strives to exceed your expectations by providing honest, accurate, and friendly service that you can trust. DecksDirect understands that getting your items quickly is important, and we work hard to complete your order efficiently and courteously. We are here to improve the deck experience and we're excited to work with you! Learn More
Our Culture
Similar to a deck, we know we're only as good as our parts; this is why we hire based on our core values. We help our team members grow in their current roles and dream about what's next. DecksDirect team members are encouraged to attend events, share what they do, and take time off to learn new skills. All of our team members participate in product knowledge training so they can give the advice and guidance we brag about. We are passionate about helping people build better decks... but we also know how to have fun!
Join the DecksDirect Team
We're always looking for smart, creative people to join our team in Minneapolis. We have opportunities and career paths of all kinds. Learn more about working at DecksDirect or apply for a job today. We are a small business with big ambitions. We try to create a work environment that encourages teamwork and doing the right thing and have embedded these core values into everyday life. View All Job Openings
Our Products
DecksDirect has the finishing touches that bring your deck to life! We carry the best brands of decorative lighting, premium balusters, designer railing, specialty hardware and superior stains you won't find anywhere else – online or in stores. We hand-select each product that we offer on our site to ensure that everyone can find the perfect product at the right price. Our team participates in product training sessions so when we bring on a new product, we can offer the same exceptional service you’ve come to know. We also know that it’s important for you to have information at your fingertips, so we add videos, photos, and documents to each product page.
Selection
DecksDirect has the largest online selection of decking accessories with more than 10,000 products available. We offer a wide variety to fit every style and budget, but only sell products that we can stand behind. If a product doesn’t meet our standards, than we don’t offer it. We also take customer feedback and reviews very seriously and use them to help decide whi products to offer.
Samples
We know that it’s easier to choose your deck products when you can touch the texture and see the color of the product. This is why we offer samples for many of our products – you can visit our sample page to view the samples we offer. If you don’t see what you’re looking for, please give us a call at 1-888-824-5316 and we’ll see what we can do.
Product Knowledge
DecksDirect takes pride in offering superior product knowledge. We make sure that our team knows each product inside and out in order to answer customers’ questions and give accurate advice. Whether they’re in the marketing department, customer experience, or the warehouse, each employee participates in product knowledge session so we can continue to offer you the service and support that we brag about.
Customers Love Us
Your satisfaction is important to us and we’re happy to report that 97% of customers would recommend us to a friend! We go above and beyond to meet expectations and customers love us for it. But don’t take our word for it, check out our latest reviews from real customers below.
