About Us - Our Story - Meet The Team - Customers Love Us

Some of the DecksDirect Team posing for a photo

Who We Are

DecksDirect was founded in 2003 for the express purpose of creating a better deck building experience for the do-it-yourselfer and the professional builder. We're a family owned and operated company in Minnesota, and we've built our team to include great people with varied industry experience. We understand the pleasures of deck living – not to mention the satisfaction that comes from building a deck your family or client will enjoy for years.

Our Mission

We are passionate about decks, it's what we do and we do it well! Whether you are a do-it-yourselfer or a seasoned professional, we hope to share our passion and knowledge with you, creating the best shopping and deck building experience possible.

Real People, Real Service

Behind this fancy website is our team of real people who care about what we do. Our team strives to exceed your expectations by providing honest, accurate, and friendly service that you can trust.

We're always looking for smart, creative people to join our team in Minneapolis. We have opportunities and career paths of all kinds. Learn more about working at DecksDirect or apply for a job today. We are a small business with big ambitions. We try to create a work environment that encourages teamwork and doing the right thing and have embedded these core values into everyday life. View current job openings →

Our Culture

Similar to a deck, we know we're only as good as our parts; this is why we hire based on our core values. We help our team members grow in their current roles and dream about what's next. DecksDirect team members are encouraged to attend events, share what they do, and take time off to learn new skills. All of our team members participate in product knowledge training so they can give the advice and guidance we brag about. We are passionate about helping people build better decks... but we also know how to have fun!

 

The DecksDirect Difference

This website is powered by the hardworking team of real people you see above! We have done our homework and we're available to make your unique project a reality. Our team strives to exceed your expectations by providing honest, accurate, and friendly service that you can trust. DecksDirect understands that getting your items quickly is important, and we work hard to complete your order efficiently and courteously. We are here to improve the deck experience and we're excited to work with you! Learn More about what makes us unique →

 

Customers Love Us

Your satisfaction is important to us and we’re happy to report that 97% of customers would recommend us to a friend! We go above and beyond to meet expectations and customers love us for it. But don’t take our word for it, check out our latest reviews from real customers below.

 

 

Our Products

DecksDirect has the finishing touches that bring your deck to life! We carry the best brands of decorative lighting, premium balusters, designer railing, specialty hardware and superior stains you won't find anywhere else – online or in stores. We hand-select each product that we offer on our site to ensure that everyone can find the perfect product at the right price. Our team participates in product training sessions so when we bring on a new product, we can offer the same exceptional service you’ve come to know. We also know that it’s important for you to have information at your fingertips, so we add videos, photos, and documents to each product page.

Laura and Aaron are in Ohio for the AZEK/TimberTech University where they are learning all about product and touring the facilities.

Product Selection

DecksDirect has the largest online selection of decking accessories with more than 10,000 products available. We offer a wide variety to fit every style and budget, but only sell products that we can stand behind. If a product doesn’t meet our standards, than we don’t offer it. We also take customer feedback and reviews very seriously and use them to help decide which products to offer.

Product Knowledge

DecksDirect takes pride in offering superior product knowledge. We make sure that our team knows each product inside and out in order to answer customers’ questions and give accurate advice. Whether they’re in the marketing department, customer experience, or the warehouse, each employee participates in product knowledge session so we can continue to offer you the service and support that we brag about.

Product Availability

DecksDirect understands how important it is for your order to arrive promptly. We are the nation's largest online stocking retailer of premium deck products, so you can trust that most orders placed before 3:30pm CST, Monday–Friday will ship out the same day (excluding holidays) from our Twin Cities warehouse!

6160 Summit Dr N #200 Minneapolis, MN 55430
1-888-824-5316 hello@decksdirect.com
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