Got questions about your transaction or the payment process at DecksDirect.com? We're happy to answer them here, but if you still have concerns just call us toll free at 1-888-824-5316.
What payment types do we accept?
Credit Cards - DecksDirect.com is happy to accept all major credit cards including Visa, MasterCard, American Express and Discover, as well as check cards issued through these major credit card companies.
PayPal - Transactions using PayPal can be placed directly on our website.
Check or Purchase Order - Transactions involving a check or purchase order must be pre-approved and can be placed over the phone. Please note that payment must be received and processed before the order will ship.
Is your transaction secure on our site?
We care about online order security. Shopping at DecksDirect.com is quick, easy and secure. If at any time you feel uncomfortable providing personal information online, please feel free to place your order over the phone by calling 1-888-824-5316.
The security of your transaction with DecksDirect.com is verified by verified Authorize.Net merchant.
Do we offer gift cards?
Of course! E-gift certificates are available in any denomination, for any purchase made at DecksDirect.com. That means you can find exactly what you want in deck lighting, balusters or other product categories, and then empower your builder to purchase all the right quantities and essential installation items, like wiring and transformers.
Please visit our gift card page for more information