Got questions about your transaction or the payment process at DecksDirect.com? We're happy to answer them here, but if you still have concerns just call us toll free at 1-888-824-5316, 7am to 5:30pm Mon-Fri, CST.

What credit cards do you accept?
DecksDirect.com is happy to accept all major credit cards including Visa, MasterCard, American Express and Discover, as well as check cards issued through these major credit card companies.

Can I use PayPal to place my order?
Transaction using PayPal can be placed over the phone by calling 1-888-824-5316.

Is my transaction secure on your site?
The security of your transaction with DecksDirect.com is verified by a GeoTrust Quick SSL certificate, and we're also a verified Authorize.Net merchant.

     Do you sell gift cards?
Of course! E-gift certificates are available in any denomination, for any purchase made at DecksDirect.com. That means you can find exactly what you want in deck lighting, balusters or other product categories, and then empower your builder to purchase all the right quantities and essential installation items, like wiring and transformers. Learn more and place an order here.