About Us - Our Story - Meet The Team - Customers Love Us

Who We Are

The DecksDirect Story

The DecksDirect Story

Our Story

DecksDirect.com was founded in 2003 for the express purpose of creating a better deck building experience for the do-it-yourselfer and the professional builder. A family owned and operated company in Minnesota with over 25 years of industry experience, we understand the pleasures of deck living – not to mention the satisfaction that comes from building a deck your family or client will enjoy for years.

Our Mission

We are passionate about decks, it's what we do and we do it well! Whether you are a do-it-yourselfer or a seasoned professional, we hope to share our passion and knowledge with you, creating the best shopping and deck building experience possible.

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Real People, Real Service

Behind our fancy website are real people who are passionate about what we do. We strive to exceed your expectations by providing honest, accurate and friendly service that you can trust. We're always looking for smart, creative people to join our team in Minneapolis. We have opportunities and career paths of all kinds. Visit our Careers Page to learn more about working at DecksDirect.com.

The DecksDirect Difference

Our team strives to exceed your expectations by providing honest, accurate, and friendly service that you can trust. DecksDirect understands that getting your items quickly is important. We are the largest stocking online retailer of deck accessories, so you can trust that nearly all items ship the same business day for free. Learn More

Our Culture

Similar to a deck, we know we're only as good as our parts; this is why we hire based on our core values. We help our team members grow in their current roles and dream about what's next. DecksDirect team members are encouraged to attend events, share what they do, and take time off to learn new skills. All of our team members participate in product knowledge training so they can give the advice and guidance we brag about. We are passionate about helping people build better decks... but we also know how to have fun!

Core Values

We are a small business with big ambitions. We try to create a work environment that encourages teamwork and doing the right thing and have embedded these core values into everyday life.

Core Values

Join the DecksDirect Team

We're always looking for smart, creative people to join our team in Minneapolis. We have opportunities and career paths of all kinds. Learn more about working at DecksDirect.com or apply for a job today. View All Job Openings

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Our Products

DecksDirect has the finishing touches that bring your deck to life! We carry the best brands of decorative lighting, premium balusters, designer railing, specialty hardware and superior stains you won't find anywhere else – online or in stores. We hand select each product that we offer on our site to ensure that everyone can find the perfect product at the right price. Our team participates in product training sessions so when we bring on a new product, we can offer the same exceptional service you’ve come to know. We also know that it’s important for you to have information at your fingertips, so we add videos, photos, and documents to each product page.

Our Products

Selection

DecksDirect has the largest online selections of decking accessories, including more than 9,000 products. We offer a selection to fit every style and budget and only products that we can stand behind. If a product doesn’t meet our standards, than we don’t offer it. We also take customer feedback and reviews very seriously and use them to help decide what products to offer.

Samples

We know that it’s easier to choose your deck products when you can touch the texture and see the color of the product. This is why we offer samples for many of our products, visit our sample page to view what samples we offer. If you don’t see what you’re looking for, please give us a call at 1-888-824-5316 and we’ll see what we can do.

Product Knowledge

DecksDirect takes pride in offering superior product knowledge. We make sure that our team knows each product inside and out in order to answer customers questions and give accurate advice. Whether they’re in the marketing department, customer experience, or the warehouse, each employee participates in product knowledge session so we can continue to offer you the service and support that we brag about.

Customers Love Us

Your satisfaction is important to us and we’re happy to report that 97% of customers would recommend us to a friend! We go above and beyond to meet expectations and customers love us for it. But don’t take our word for it, check out our latest reviews from real customers below.

 

 

3900 50th Ave N #100 Minneapolis, MN 55429
1-888-824-5316 sales@DecksDirect.com
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