Why Choose DecksDirect for Railing
- Railing Guide
- Railing Basics
- Railing FAQs
- Why Choose Us
DecksDirect.com was founded in 2003 for the express purpose of creating a better deck building experience for the do-it-yourselfer and the professional builder. A family owned and operated company in Minnesota with over 25 years of industry experience, we understand the pleasures of deck living – not to mention the satisfaction that comes from building a deck your family or client will enjoy for years.
Let Us Help
We are passionate about decks, it’s what we do and we do it well! Whether you are a do-it-yourselfer or a seasoned professional, we hope to share our passion and knowledge with you, creating the best shopping and deck building experience possible.
We offer free ground shipping on select railing within the continental U.S. Minimums may apply; see specific product page for details.
Many railing items are too large and/or heavy to ship via the standard delivery methods such as FedEx or USPS. These items are generally shipped via LTL (Less than Truckload) Delivery and for larger orders, we ship via common carrier (18-wheeler). If your order is being shipped via LTL or common carrier, you will be contacted to discuss the details before the order ships. Please visit our freight shipping page for more details.
100% Satisfaction Guarantee
Whether you ordered too much or you are not 100% satisfied, you can return all non-special order items to our warehouse for a full refund with no restocking fees.
We want you to be satisfied and will work hard to ensure that you are. If you experience any issue with our products, customer service, shipping, or even if you just plain don’t like what you bought, please let us know. Please visit our return page for more information.
We’re here to help, so don’t hesitate to contact us in one of the following ways:
Phone: 1-888-824-5316 or 952-388-6140
Customers in the Twin Cities area can swing by our location and see everything DecksDirect has to offer. Feel free to call ahead to confirm stock: 952-746-7561. Visit our Location Page for more details.
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