Customer Visits DecksDirect Difference Blog

DecksDirect is the largest stocking online retailer of deck accessories in the country, but did you know that we also have a warehouse and showroom in the Twin Cities? Customers have been coming in from all over, including New York City, North Carolina, and even Canada to check out our quality products and meet with our knowledgeable and friendly team. DecksDirect strives to bring honest and accurate information to all of our customers in order to help people build better decks. Read on to learn more about the DecksDirect difference.

Passion to Impress

All DecksDirect team members are passionate about what they do and strive to help customers in any way possible. We hire the right people for each position, focusing on our core values first. Our extensive training ensures that each team member has the knowledge needed to in order to provide the highest-quality customer service possible.

Personalized Service

Whether you need help picking the right deck stain or are looking to install a completely new railing system, the DecksDirect professionals are here for you. We have estimators, railing specialists, and other industry insiders available to guide you through your entire ordering process. Our team provides honest, accurate, and helpful information to help you complete your project in a timely and economical manner.

Nation’s Largest Specialty Retailer

At DecksDirect, we are proud to offer a wide variety of premium products for every type of project. There’s no need to look across retailers and websites - we have everything you need in one convenient place. Many of our items are Guaranteed in Stock, meaning they will be shipped out the same day the order is placed, as long as it’s before 3:30pm CST, Monday-Friday. If for some reason we cannot ship an item that’s listed as Guaranteed in Stock, we’ll send you $100!

Delivery is Fast and Free

Here at DecksDirect, we strive to get you the products you need quickly and efficiently. That’s why we offer free ground shipping on a wide variety of balusters, post caps, lighting, and hardware within the contiguous United States. Most orders arrive at your door in 1-4 business days. Expedited shipping is available for an additional charge if needed.

DecksDirect is dedicated to helping people build better decks, and we do so online, on the phone, and even in person. Let our friendly and professional team assist you with your next project - we’re here for you!