The DecksDirect Difference

The DecksDirect Difference

The DecksDirect Difference

Passion to Impress

Passion to Impress

At DecksDirect.com, we're dedicated to helping people build better decks. When you choose DecksDirect.com, you get our entire team of specialists at your service — for free. Every single one of our team members is passionate about what we do and it shows.

What's our secret? We start by hiring the right people that fit in with our culture and core values. Then we provide training for each team member to ensure they will provide the accurate service we pride ourselves on. Whether you call us or place an order online, one of our team members will review your order for accuracy. When necessary, we'll give you a call to discuss your order to be certain it's exactly what you need prior to shipping. We do what it takes to make certain that you get the products you need to get the job done right.

Personalized Service

Passion to Impress

Behind this fancy website is our team of real people who care about what we do. Our team strives to exceed your expectations by providing honest, accurate, and friendly service that you can trust. To learn more about who we are, meet the team, or read real customer reviews, visit our About Us page.

When you call us, you'll find an expert who knows our products inside and out. We'll answer any question or concern you have, and we'll address every single detail to get your order exactly right, so don’t hesitate to give us a call at 1-888-824-5316 or send us an e-mail at support@DecksDirect.com.

Personalized Service

Nation's Largest Specialty Retailer

Shipping Methods
Passion to Impress

At DecksDirect we work hard to help you efficiently get what you need for your premium deck project. Don't worry about searching for parts across multiple retailers; we have what you need and our site is designed to guide you through the ordering process. We've done our homework on the industry trends, best products, and newest items to make them easily accessible for you. Because we're the nation's largest stocking online retailer of deck accessories, you can trust that nearly all items ship the same business day if the order is placed by 3:30pm CST, Monday–Friday (excluding special order items).

Many of our items are Guaranteed in Stock. These items will ship out the same day if the order is placed before 3:30 pm CST, Monday–Friday. Because we are so confident in our fast shipping, if an item listed as Guaranteed in Stock doesn't ship the same day, we will give you $100*.

Please visit our Shipping Details Page for more information.

 

*For orders totaling over $100, we will refund $100 to the credit card used at the time of purchase. For orders less than $100, only the amount of the order will be refunded.

Delivery is Fast & Free

Passion to Impress

DecksDirect understands that getting your items quickly is important. We are the largest stocking online retailer of deck accessories, so you can trust that nearly all items ship the same business day if the order is received by 3:30pm CST, Monday–Friday (excluding special order items). Most orders arrive at your door in 1-4 business days. Need it faster? No problem. We offer expedited shipping on the majority products for an additional charge.

We offer Free Ground Shipping on a wide variety of balusters, post caps, deck lighting and hardware within the contiguous U.S.* Most Free Shipping items ship via FedEx ground but we occasionally ship via other methods if it will result in faster delivery.

Please visit our Shipping Details Page for more information.

 

*Minimums may apply; please refer to specific product pages for details. Free shipping is offered within the contiguous 48 states only. Shipments to Hawaii and Alaska are not eligible for free shipping. Please refer to our shipping details page for more information on our general shipping policies.

Standard Cost
3900 50th Ave N #100 Minneapolis, MN 55429
1-888-824-5316 sales@DecksDirect.com
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