Returns - Request an RMA

Request a Return

Request a Return

 

Please read our Return Policy before filling out this form.

Please note, filling out this form does not guarantee that your items are returnable; see Return Policy for more info.

Within 90 days of your purchase you may return undamaged merchandise for a full refund (shipping charges are not refundable). For orders returned more than 90 days after purchase, a gift card for store credit will be issued. We’re sorry, we can’t accept returns or issue credit more than one year after the original purchase date. Note: Refunds for PayPal transactions will be processed through PayPal up to 60 days after purchase; a check will be issued thereafter (within 90 days).

We do not accept returns of:
 • Any product(s) ordered more than one year ago.
 • Any product(s) not in original/resellable condition (if product is damaged, used, or missing parts).
 • Any product(s) sold as part of a kit or package deal, unless the complete kit is returned.
 • Any product(s) sold on Sale or as a Special Order.

We generally respond to requests for returns within one business day. If you have any additional questions, please don’t hesitate to call us at 1-888-824-531

3900 50th Ave N #100 Minneapolis, MN 55429
1-888-824-5316 sales@DecksDirect.com

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