Returns - Request an RMA

Request a Return

Request a Return

 

Please read our Return Policy before filling out this form.

Please note, filling out this form does not guarantee that your items are eligible for return; see our Return Policy for more information.

Within one year of your purchase you may return eligible, unused merchandise for a full refund (shipping charges are not refundable). We’re sorry, we can’t accept returns of any kind more than one year after the original purchase date.

We do not accept returns of:
 • Product ordered more than one year ago.
 • Product not in original/resellable condition (product is damaged, used, or missing parts).
 • Product designated as Special Order.
 • Product purchased on Sale/Clearance/Closeout.
 • Tools designated as non-returnable.
 • Product purchased as part of a kit or package deal, unless the complete kit is returned.

We generally respond to requests for returns within one business day. If you have any additional questions, please don’t hesitate to call us at 1-888-824-5316.

3900 50th Ave N #100 Minneapolis, MN 55429
1-888-824-5316 sales@DecksDirect.com

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