Unbeatable Price Guarantee

Price Guarantee

Unbeatable Price Guarantee

Find a lower advertised price from another internet retailer with the same item in stock and we'll gladly match their price. Please read the terms and conditions below along with the instructions on how to submit a price match claim.

How to Submit a Request

You must have the following information to submit a Price Guarantee:

  • 1. DecksDirect.com product name (i.e. High Point Post Cap)

  • 2. DecksDirect.com product options (i.e. Size: 4x4, Wood Type: Cedar, Color: Copper)

  • 3. URL to competitor’s product or website

Requests can be submitted by emailing customer service at support@decksdirect.com OR by calling us at: 1-888-824-5316.

Price Match Terms & Conditions

The following terms and conditions apply to our Unbeatable Price Guarantee:

  • Internet retailer must have the identical product in stock and priced accurately.


  • Price comparisons include the product price plus shipping & handling charges and sales tax when calculating the competitor's total price in comparison to DecksDirect.com's product price and lowest priced shipping method for that item.


  • Our Unbeatable Price Guarantee does not apply when you use coupons, rebates, promotional offers, free shipping, or product-bundle pricing on the order.


  • DecksDirect.com’s Unbeatable Price Guarantee does not apply to special offers or promotions, including rebates, mail-in offers, free-with-purchase offers, limited quantity offers, bundled promotions and special financing.


  • All sales are final after five (5) days from the original purchase date. Decks Direct will not offer any retroactive price matching on products after this time.


  • Our Unbeatable Price Guarantee does not apply to membership pricing such as Costco, Sam's Club, or Amazon Prime.


  • Our Unbeatable Price Guarantee is subject to change at any time.


3900 50th Ave N #100 Minneapolis, MN 55429
1-888-824-5316 sales@DecksDirect.com
Post your comment