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Find a lower advertised price from another Internet Retailer with the same item in stock and we'll gladly match their price. The following terms and conditions apply:

  Internet Retailer must have the identical product in-stock and priced accurately.
  Price comparisons include the product price plus shipping & handling charges when calculating the competitor's total price in comparison to's product price and lowest priced shipping method for that item.
  Our Unbeatable Price Guarantee does not apply when you use coupons, rebates, promotional offers, free shipping, or product-bundle pricing on the order.’s Unbeatable Price Guarantee does not apply to special offers or promotions, including rebates, mail-in offers, free-with-purchase offers, limited quantity offers, bundled promotions and special financing.
  All sales are final after 5 days from the original purchase date. Decks Direct will not offer any retroactive price matching on products after this time.
  Our Unbeatable Price Guarantee does not apply to membership pricing.
  Our Unbeatable Price Guarantee is subject to change at any time.

How to submit a request

You must have the following information for to submit a Price Guarantee:

  • 1. Product Name (i.e. High Point Post Cap)
  • 2. Product Option (i.e. Size: 4x4, Wood Type: Cedar, and Color: Copper)
  • 3. URL to Competitor’s Product or website

Requests can be submitted by emailing customer service at OR by calling us at: 1-888-824-5316.


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