FREE SHIPPING on all orders, minimums may apply

Decks Direct

Skip to Main Content »

  • 1-888-824-5316
  • Mon-Thur 7am-7:30pm
  • Fri 7am-5:30pm CST
  • Contact Us

You're currently on:

DecksDirect FAQs

Got a question about Deck lighting, balusters or choosing Penofin products? We've assembled our customers' most common questions below. If you don't find what you're looking for, just call at 1-888-824-5316 or email us anytime at

Browse these FAQ Categories:
Baluster Purchaseing and installation Guide

Low Voltage FAQs

Low Voltage Transformer selection

Baluster FAQs

Deck Railing FAQs

Railing FAQs

Aurora Base Adapter Installaiton Instructions

Penofin FAQs


  • The DecksDirect Difference

  • Real People, Real Service
  • Satisfaction Guarantee
  • Huge Selection, Fast Delivery
  • Free Shipping
  • Why Choose Us ►
  • Builder Program

  • Resources